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Why Use FastSpares, Inc. As Your Preferred
Service Outsourcing
Partner?
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Technology outsourcing relationships are complex, long-term
and expensive - all elements that make them particularly challenging. However,
when you find the partner that is right for you, both sides can reap the
rewards. |
Outsourcing has for years helped organizations trim cost.
Our Business Outsourcing Services go beyond that limited role and makes
outsourcing a strategic element in business transformation. We can operate your
service business processes, applications and infrastructure, enabling you to
focus on your core strengths and pursue new opportunities.
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FastSpares,
Inc. Outsourcing Services is the management of companies' applications and field
engineering groups. Customers strategically partner with FastSpares, Inc. to
manage and operate their Field Engineering Group, generally under the auspices
of a long-term agreement. The outsourcing agreement includes the transfer of
employees and assets to FastSpares, Inc. FastSpares, Inc. provides service level
assurances to ensure quality of service is attained and measured.
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FastSpares offers the following Strategic Outsourcing
Services:
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» Field
Engineering Management Services
» Managed Storage Services
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| What
customer value is created? |
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» Provides the
flexibility to shift as the market changes
» Gains access to industry,
business and technology experts
» Improves service levels
» Reduces
Service Cost and improves company value |
| Why
FastSpares, Inc.? |
FastSpares is an industry pioneer and has deep and broad
experience. FastSpares is recognized for creating career enhancing opportunities
for customers' service employees. We know how to play the role of a strategic
partner - one that will bring industry thought leadership to the table and
proactively contribute to customers' business and service strategy. We will have
in the near future one of the largest global infrastructures, which will lead to
economies of scale that we pass on to our customers. In addition, we have
created and can leverage world class methods, tools, processes and intellectual
capital to create high service levels. Our excellent FastSpares professionals
and our ability to leverage intellectual capital has led to one of the most
respected groups of Field Engineering Skills in the industry.
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| The
Goal: |
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How can you meet increasing demands to improve your
customer service, decrease time-to-market, and utilize new and ever-changing
field engineering with a limited budget and staff? With FastSpares Strategic
Outsourcing Services, you can delegate your Field Service operations so you can
spend your time and resources focusing on your business goals.
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| The
Advantage: |
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FastSpares Strategic Outsourcing Services can be customized
to support your business strategy. We work closely with you to evaluate your
business objectives and identify processes and operations you can outsource to
improve your competitive advantage. |
| Our
services provide: |
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» A group of competencies that combines proven expert
skills and services with thought leadership, business and industry acumen and
process knowledge.
» A proactive approach reflected in the ability to quickly
and cost-effectively align services with Field Engineers, industry and business
imperatives, with the goal of closing gaps between legacy systems and new
technologies and applications. |
| The
Benefits: |
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In an increasingly demanding and competitive business
environment, you face more challenges than ever. How can you meet demands to
improve your service business with limited funds and staff?
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With FastSpares Outsourcing Services, you can delegate
business services or spare parts warehousing, so you can focus on your primary
business functions. Now you can leave the Field Service to us. Our services
include:
» Field Service development and management - FastSpares can help you
develop, your service personnel.
» Management and Support - We can manage,
operate and maintain your business services.
» Service Center - FastSpares
can assume operation of your entire service department, or just selected areas,
based on your specific needs.
» Spares Parts Inventory - FastSpares can help
you develop or maintain your spare parts inventory over the internet. FastSpares
Global distributions systems can effectively manage and support any, or all
customer locations. |
| The
Financial Advantage: |
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FastSpares Strategic Outsourcing Services can help improve
your return on investment by:
» Strengthening links with partners, suppliers
and customers
» Accelerating speed to customers and speed to delivery of
value-rich offerings and services.
» Dramatic reduction of field service
overhead cost
» Speeding Web Based spare parts initiatives.
» Expediting
integration of services resulting from upgrades, customer calls.
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